Roadside Assistant Writes:"I ordered a part that was listed as in stock from the wrench monkey and payed for overnight shipping. I received a order confirmation via email about 20 minutes later saying that my order was received and overnight shipping was in place so I proceeded to tear my engine down to prepare for installing the part the next day as I only had the 2 days off work to complete the repair. Later that night I received another email stating that the part sold was not in stock. A number was left to call but the store was now closed so I called it the next morning to explain how there lack of inventory had left me with no vehicle. No apologies where made WHICH IS WHY YOUR GETTING THIS REVIEW just a " we will get back to you when we find a part that works" No time frame was given on how long this may take, The lady on the phone was short with me and didn't explain squat. When i called back later that day to acquire about the part or a refund i got no answer. I called about 15 times over a 3 hour period and emailed with no response. So I guess I'm supposed to just sit here and wait for who knows how long for a part that they might find?? I don't think so. I called the dealer and got the part in stock for $10 cheaper than buying it from the wrench monkey who later that night emailed me saying they couldn't find the part, none had one and they wouldn't be back in stock. Thanks for the headache and the lost day of work."
Nov. 14, 2019
Quentin Cobb Writes:"I have made 4 purchases from the WrenchMonkey. The first two were great, ordered online just after lunch and arrived the next day at around the same day. The last two purchases were not as successful. I ordered an ignition coil on Thursday early afternoon, the order wasn't processed until Friday and I didn't receive it until late Monday. Then on a Monday morning I ordered some brake parts. The order wasn't processed by WM until Tuesday morning when they told me that one item was out of stock even though it is still showing as in stock on the website. On Wed they found a substitute item, but they didn't process the order for shipping until end of day Thursday. Fortunately I did receive it on Friday. Their reason was 'staff shortages". If their service was consistent and delivery really was 'next day' they would be great, but it seems you may be waiting until 'next-week""
Nov. 10, 2019
K Karutz Writes:"Can Not go wrong with this mob! For both my Mercedes and Volvo every part has been spot on and at an excellent price. Only one loosing out is my local parts house. Keep up the great work"
Nov. 05, 2019
Nick Kabatoff Writes:"Ordered a tail pipe for a 1998 dodge diesel. Price was similar to other vendors but they offered free shipping and it arrived very quickly. Very happy with this company and I will use them again in the future."
Sep. 26, 2019
Ken Yesson Writes:"I have tried other suppliers in the purchase of headlights for my 2004 Chevrolet 2500 HD truck. They did not deliver and the price was way more than Wrench Monkey. Good quality product exactly as advertised and two day delivery from Ontario most impressive. Will recommend to all of my friends."
Sep. 24, 2019