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Reviews

The Wrench Monkey Google Reviews Page

Mark Rytwinski Writes:"I was very concerned when I placed my first ordered with all the negative reviews I read. My experience was great. I order the parts, they showed up on time, they were the correct ones. I just placed my second order now and hope this goes as smoothly as my first. Good prices, good service, fast deliver, can't ask for anything more !"
Mar. 13, 2019
jacky chan Writes:"Seem like very good service at first parts arrive fast. I bought an alternator back in January 23 and got the ticket for core return and personally drop off the core at the store on February 4 and now Mar 10 haven't got the money credited back. The store seem good if you buy parts ,but when time for get your money back I don't think I can count on them."
Mar. 10, 2019
jack Gremmen Writes:"Prices are competitive with some American online parts places because shipping is usually much cheaper or included. I recommend them and will definitely use them again. I have bought several components in the last year"
Feb. 21, 2019
Branco Me Writes:"This company was great before, but recently have gone down hill in the past 5 months. I cannot recommend them now until they have better staff and their phone line works. Here is my recent interaction with them, my product was shipped damaged and I tried to call them about a dozen times, but could not speak to anyone, the phone line always busy and you cannot leave a message. I finally contacted them through email, and there first reply after a few days later was to blame the damage good on the delivery person. They did not offer any replacement whatsoever and said to contact them if I needed anything else. The goods was package in such a way that it would be damage during delivery. For instance, instead of having foam cushion in the brake caliper box to protect it from damage during delivery, they removed the cushion and put my second order in it place as cushion, that part got damaged. So, I emailed again and again, and now there are avoiding me. I used to trust this auto parts store, but now, I will shop elsewhere. You cannot reach them by phone and they would ignore your email if you have any problem or concern. I still have not receive my core refund nor the replacement part that was damaged by them. If wrench monkey management is reading this; don't ask me to call you guys so you could assist me on my order, you don't pick up your phone or have the decency to let the customer leave a message. It's sad that you guys used to be great, but not anymore."
Dec. 05, 2018
Jolie Writes:"Prices are hard to beat and they carry high quality brands. Shipping is fast and regular shipping free. Customer service is excellent. I will be spreading the word, this is the place for auto parts."
Nov. 20, 2018