Kevin Wilson Writes:"The few transactions I've had with TWM have all been painless. A part wasn't in stock so they contacted me with options - upgraded my part to a more expensive alternative, and shipped it out quicker than the option I had selected. Everything is consistently packaged well - usually a little over packaged, but I wouldn't complain about that.. Typically the price they offer is better after shipping and duty with comparable parts at sites like RA. Very happy, and will continue to support TheWrenchMonkey."
Sep. 03, 2019
Christoph Hermann Writes:"Although I received the order in a reasonable time frame, their communication is very poor. I tried repeatedly to call with no answer and no return call from my voicemail. I also sent email with no response.
The on line purchase did not provide a shipping date, nor did the purchase confirmation & invoice - although a shipping confirmation was sent in a few days via email.
I'm not happy that there is seemingly no customer service - coupled with no warranty information provided for the parts I ordered and have had installed."
Sep. 03, 2019
Loveday Igbokwe Writes:"I can say that this is one of the best experiences I have had shopping online. The customer service is just excellent. Very responsive and helpful. I feel so satisfied with the follow up. Prices are also nice!"
Aug. 09, 2019
Deborah Foster Writes:"Highly recommend ! Searched high and low for a part for my 2002 Jeep and FINALLY found it at THE WRENCH MONEY and in CANADA to boot !. Website was easy to use as far as finding the correct part for the year and make of my vehicle, very user friendly! Part was expedited same day and arrived the following day. I will definitely use this company again for a CO2 sensor and heater core. Thank you Wrench Monkey !"
Aug. 08, 2019
Ken Papin Writes:"Very pleased with my experience with this company. Competitive, REASONABLE prices on parts, and fast FREE shipping because my order was over $99 (which always wins my heart). Emails were quickly sent, concise, and had all the information I needed. Ordered late in the day Tuesday and received Thursday morning! Finally a reliable CANADIAN company I can work with easily."
Jul. 25, 2019